The Answers You Need
WHAT IF I HAVE A BOOSTED BELT BREAK?
We’ve included a repair kit with every rental.
Our Boosted Boards have two electric motors with a belt on each one. Every couple hundred miles the belts naturally wear out and snap. If it happens to you, just get off your board, pull out your repair kit and follow the steps to replace it. There are two spare belts in every repair kit along with all the tools you will need. The replacement only take a few minutes and detailed instructional video can be found here.
WHAT ARE MY NEXT STEPS AFTER I BOOK?
We'll reach out to you with payment and delivery information. If you don't hear from us within 24 hours, feel free to reach out to us.
WHAT TO EXPECT
When we meet up for your rental, we'll have a waiver for you to sign. If you are not 18 years or older, make sure your parent or guardian is with you. We'll get you fitted with a helmet, show you how to use the board, and send you off on your way.
Make sure to bring a valid ID with you and bring a credit card. We will need it for a temporary hold on your account during the rental duration (similar to a hotel or car rental).
DO YOU REQUIRE A CREDIT CARD?
Yes. Upon delivery, we will get your credit card information which will be used to place a temporary hold on your account for the duration of the rental (similar to a hotel or car rental). You will only be charged if the board is lost, stolen, or damaged after the rental.
DO I NEED A HELMET?
Helmets are required and provided with all rentals. You must wear a helmet at all times when riding. Riding eboards risks serious injury or death.
IS THERE AN AGE REQUIREMENT?
Yes, you must be 13 years old to rent a board. If you are under 18 years old, you will need a parent or guardian to sign the waiver.
WHAT IF I HAVE NO IDEA WHAT I'M DOING?
No worries! This is a new industry and most people don't know how to use electric skateboards, or don't even know about them. It's easier than it looks and you'll get the hang of it pretty quickly.